DevOps Emergency Support for Critical Production Incidents
Expert 24/7 DevOps emergency support services for infrastructure outages, security breaches, deployment failures, and critical incidents. Immediate response with <15 min SLA. Hire emergency DevOps engineers now to resolve production crises and restore business operations.
24/7/365
Emergency Hotline Available
<15 Min
Critical Incident Response
CKA/CKAD/CKS
Certified DevOps Engineers
ISO 27001
Security Standards Compliant
Trusted for emergency response by leading organizations
Expert DevOps Emergency Support Services
When critical production incidents strike, every second counts. Our 24/7 DevOps emergency support services provide immediate expert assistance to resolve infrastructure outages, security breaches, deployment failures, and system emergencies that threaten your business operations.
Our DevOps emergency response team includes CKA/CKAD/CKS certified engineers with deep expertise in Kubernetes, AWS, Azure, GCP, and modern cloud infrastructure. We respond in <15 minutes for critical P1 incidents and provide hands-on troubleshooting, rapid diagnosis, and proven resolution strategies.
Whether facing a midnight production outage, security incident, or deployment disaster, our emergency DevOps engineers are available 24/7/365 to restore your systems, protect your data, and minimize business impact. We offer flexible engagement models including per-incident support, hourly consulting, and monthly retainers with guaranteed SLAs.
Response Time SLAs & Pricing
Transparent pricing with guaranteed response times for critical incidents
P1 Critical Incident
- <15 min response time
- Immediate phone support
- Hands-on resolution
- Post-incident RCA report
Hourly Emergency
- <30 min response time
- Flexible engagement
- Pay as you go
- No long-term commitment
24/7 Retainer
- <10 min guaranteed SLA
- Dedicated Slack/Teams channel
- Unlimited incidents included
- Proactive monitoring & alerts
All plans include comprehensive post-incident reporting, root cause analysis, and preventive recommendations. Enterprise pricing and annual agreements available.
Why Organizations Need DevOps Emergency Support
Be prepared for critical incidents with expert emergency response
Production incidents are inevitable. The difference between minutes of downtime and hours of outage is having expert DevOps emergency support ready to respond immediately.
Without Emergency Support
- Hours of downtime
- Panic and uncertainty
- Revenue loss mounting
- Team burnout from on-call
With 24/7 Emergency Support
- <15 min expert response
- Calm, systematic resolution
- Business continuity maintained
- Dedicated emergency experts
DevOps Emergency Support Services
Comprehensive emergency response for every critical incident scenario
Critical Incident Response
Immediate DevOps emergency support for production outages, system failures, and critical incidents affecting your business. Our 24/7 DevOps emergency response team provides expert incident management, root cause analysis, and rapid resolution with <15 minute response time for critical P1 incidents.
- <15 min critical incident response
- 24/7/365 on-call expert engineers
- Root cause analysis & remediation
- Post-incident reporting & prevention
Infrastructure Outage Recovery
Rapid recovery from Kubernetes cluster failures, cloud infrastructure outages, database crashes, and network disruptions. Our emergency infrastructure support restores services quickly with comprehensive disaster recovery strategies for AWS EKS, Azure AKS, and GKE environments.
- Cluster & infrastructure recovery
- Database restoration & failover
- Network & connectivity restoration
- Multi-region failover execution
Security Breach Emergency Response
Immediate response to security incidents, data breaches, ransomware attacks, and unauthorized access attempts. Our cybersecurity emergency team contains threats, performs forensic analysis, implements remediation measures, and ensures compliance with incident reporting requirements.
- Security incident containment
- Forensic analysis & breach assessment
- Vulnerability patching & hardening
- Compliance & regulatory reporting
Deployment Failure Rollback
Emergency rollback and recovery from failed deployments, broken releases, and CI/CD pipeline failures. Our team quickly identifies deployment issues, executes safe rollback strategies, and implements fixes to restore production stability with CI/CD pipeline recovery and GitOps rollback automation.
- Rapid deployment rollback execution
- Pipeline failure diagnostics
- Production stability restoration
- Safe deployment path recovery
Performance Crisis Intervention
Emergency optimization for application performance degradation, resource exhaustion, memory leaks, and scalability crises. Our experts diagnose performance bottlenecks with Prometheus monitoring and Grafana analysis, implement immediate fixes, and optimize infrastructure under pressure.
- Performance bottleneck diagnosis
- Resource optimization & tuning
- Memory leak identification & fixes
- Auto-scaling emergency configuration
Data Loss Prevention & Recovery
Emergency data recovery from accidental deletion, corruption, ransomware encryption, and backup failures. We restore critical data with Velero backup restoration, implement emergency backup strategies, and ensure business continuity with minimal data loss.
- Emergency data restoration
- Backup recovery & validation
- Point-in-time recovery execution
- Business continuity assurance
Cloud Service Disruption Management
Expert response to AWS, Azure, GCP service outages and regional failures. Our emergency cloud support team implements multi-region failover, redirects traffic, and maintains business operations during cloud provider disruptions with proven cloud architecture strategies.
- Multi-region traffic failover
- Cloud provider outage mitigation
- Alternative infrastructure activation
- Hybrid cloud emergency routing
Configuration & Infrastructure Emergencies
Emergency fixes for misconfigured infrastructure, Terraform state corruption, IAM permission issues, and DNS failures. Our team rapidly diagnoses configuration problems and implements corrective actions to restore operational stability.
- Infrastructure misconfiguration fixes
- Terraform state recovery & repair
- IAM & permissions troubleshooting
- DNS & networking emergency repair
Emergency Incident Response Process
Structured approach to rapid incident resolution and business continuity
- 1
Immediate Triage (<15 min)
Emergency hotline response, severity assessment, expert engineer assignment, and immediate diagnostic data collection.
- 2
Rapid Diagnosis & Containment
System analysis, root cause identification, impact containment, and emergency stabilization measures.
- 3
Resolution & Recovery
Implement fixes, restore services, validate functionality, and ensure complete operational recovery.
- 4
RCA & Prevention
Post-incident analysis, root cause documentation, preventive recommendations, and knowledge transfer.
Experiencing a Production Emergency?
Our 24/7 emergency response team is standing by right now
Average response time: <15 minutes for critical P1 incidents
Emergency Support for All Major Platforms
Expert emergency response across your entire cloud and DevOps stack
Cloud Platforms & Kubernetes
AWS EKS, Azure AKS, Google GKE, Rancher, OpenShift, Self-managed Kubernetes, EC2, Azure VMs, Google Compute Engine
CI/CD & GitOps Tools
Argo CD, Flux, Jenkins, GitHub Actions, GitLab CI/CD, CircleCI, Spinnaker, Tekton
Monitoring & Observability
Prometheus, Grafana, Datadog, New Relic, Elastic Stack, OpenTelemetry, Jaeger, PagerDuty, Opsgenie
Infrastructure as Code
Terraform, Pulumi, Ansible, CloudFormation, Helm, Kustomize, Crossplane
Security & Compliance Tools
OPA/Gatekeeper, Falco, Trivy, Aqua Security, Vault, AWS IAM, Azure AD, Google Cloud IAM
Databases & Data Platforms
PostgreSQL, MySQL, MongoDB, Redis, Elasticsearch, Amazon RDS, Azure Database, Cloud SQL, DynamoDB, Cassandra
Emergency Support by Incident Type
Specialized emergency response for every critical scenario
Production Outages & System Failures
Immediate response to complete service outages, partial degradation, API failures, database crashes, and critical system errors. Our emergency infrastructure support restores production services rapidly with comprehensive failover strategies and business continuity measures.
Security Incidents & Breaches
Expert response to data breaches, ransomware attacks, unauthorized access, DDoS attacks, and security policy violations. Our security emergency team contains threats, performs forensic analysis, and ensures compliance with incident reporting requirements.
Kubernetes & Container Emergencies
Rapid resolution of Kubernetes cluster failures, pod crashes, networking issues, storage problems, and resource exhaustion. CKA/CKAD/CKS certified engineers with deep expertise in EKS, AKS, and GKE emergency troubleshooting.
Deployment & CI/CD Failures
Emergency rollback and recovery from failed deployments, broken releases, pipeline failures, and release disasters. Rapid diagnosis and safe rollback strategies with CI/CD pipeline recovery and GitOps automation restoration.
Why Choose Our DevOps Emergency Support
Expert emergency response you can trust when every second counts
24/7/365 Availability
Always available, holidays included
<15 Min Response SLA
Guaranteed rapid response for P1 incidents
CKA/CKAD/CKS Certified
Expert DevOps & Kubernetes engineers
500+ Incidents Resolved
Proven track record across industries
Trusted Emergency Support Partner
What customers say about our emergency response
"Their team helped us improve how we develop and release our software. Automated processes made our releases faster and more dependable. Tasrie modernized our IT setup, making it flexible and cost-effective. The long-term benefits far outweighed the initial challenges. Thanks to Tasrie IT Services, we provide better youth sports programs to our NYC community."
"Tasrie IT Services successfully restored and migrated our servers to prevent ransomware attacks. Their team was responsive and timely throughout the engagement."
"Tasrie IT has been an incredible partner in transforming our investment management. Their Kubernetes scalability and automated CI/CD pipeline revolutionized our trading bot performance. Faster releases, better decisions, and more innovation."
"Their team deeply understood our industry and integrated seamlessly with our internal teams. Excellent communication, proactive problem-solving, and consistently on-time delivery."
"The changes Tasrie made had major benefits. Fewer outages, faster updates, and improved customer experience. Plus we saved a good amount on costs."
DevOps Emergency Support FAQs
Short answers to help you evaluate fit.
What is DevOps emergency support?
DevOps emergency support services provide immediate expert assistance for critical production incidents, infrastructure failures, security breaches, and deployment disasters. Our 24/7 emergency DevOps response team resolves urgent issues threatening business operations with rapid response times, expert incident management, and proven resolution strategies.
How fast do you respond to emergency incidents?
We guarantee <15 minute response time for critical P1 incidents affecting production systems. Our 24/7 DevOps emergency engineers are available around the clock with immediate phone support, video call escalation, and hands-on remote intervention. Standard P2 incidents receive <30 minute response, and P3 issues are addressed within 2 hours.
How much does DevOps emergency support cost?
Our DevOps emergency support services start at £599 per critical incident with 30-minute guaranteed response time. We offer flexible pricing including per-incident emergency support (£599-£1,499 depending on severity), hourly emergency consulting at £149/hour, and monthly retainer plans starting at £2,500/month for 24/7 dedicated support with priority response. Contact us for enterprise pricing and annual support agreements with SLA guarantees.
What types of incidents do you handle?
We provide emergency DevOps incident response for production outages and system failures, Kubernetes cluster crashes and pod failures, security breaches and unauthorized access, deployment failures and rollback needs, database crashes and data loss scenarios, cloud infrastructure outages (AWS, Azure, GCP), performance degradation and resource exhaustion, CI/CD pipeline failures, network and DNS issues, and configuration emergencies.
Do you provide 24/7 emergency support?
Yes. Our 24/7 DevOps emergency support team operates around the clock every day of the year including weekends and holidays. We maintain follow-the-sun coverage with expert engineers across multiple time zones, ensuring immediate response regardless of when incidents occur. You can reach us via dedicated emergency hotline, Slack/Teams direct escalation, email with priority routing, and video call for hands-on troubleshooting.
What cloud platforms do you support?
We provide emergency cloud support for all major cloud platforms including AWS (EKS, EC2, RDS, Lambda), Azure (AKS, VMs, Azure SQL), Google Cloud (GKE, Compute Engine), hybrid and on-premises infrastructure, and multi-cloud environments with unified incident management.
Can you help with Kubernetes emergencies?
Yes. We specialize in emergency Kubernetes support for cluster failures and control plane issues, pod crashes and container failures, networking and ingress problems, storage and persistent volume issues, resource exhaustion and OOMKilled pods, security policy violations, deployment and rollout failures, and service mesh incidents. Our CKA/CKAD/CKS certified engineers have deep expertise in production Kubernetes troubleshooting across EKS, AKS, GKE, and self-managed clusters.
What happens after incident resolution?
Every emergency incident response includes comprehensive post-incident analysis with detailed incident timeline documentation, root cause analysis (RCA) report, corrective actions implemented, preventive measures recommendations, and follow-up support to ensure stability. We provide actionable insights to prevent future incidents and offer optional ongoing managed services for continuous reliability improvements.
Do you provide security incident response?
Yes. Our emergency security response team handles security breaches and unauthorized access, ransomware and malware attacks, data leaks and exposure incidents, compromised credentials and IAM issues, DDoS attacks and traffic anomalies, compliance violations requiring immediate action, and vulnerability exploitation. We provide immediate containment, forensic analysis, remediation, and compliance reporting support.
What if the incident occurs outside business hours?
Our 24/7 DevOps emergency engineers are always available regardless of time zone or business hours. Weekend and holiday coverage is included with no additional charges for after-hours support. Incidents are prioritized by severity, not by time of day. You receive the same expert response at 3 AM on Sunday as you would at 10 AM on Monday. Our follow-the-sun model ensures fresh, alert engineers are always ready to respond.
Can you integrate with our existing tools and processes?
Absolutely. We integrate seamlessly with your existing monitoring and alerting tools (Prometheus, Grafana, Datadog, New Relic), incident management platforms (PagerDuty, Opsgenie, VictorOps), communication tools (Slack, Microsoft Teams, Discord), ticketing systems (Jira, ServiceNow), and version control (GitHub, GitLab, Bitbucket). We adapt to your workflow and existing runbooks while bringing best practices from our extensive incident response experience.
How do I engage your emergency support?
To hire DevOps emergency engineers, simply call our 24/7 emergency hotline (+44 204 587 6321), use our emergency contact form with priority routing, reach out via dedicated Slack/Teams channels (for retainer clients), or email emergency@tasrieit.com for immediate escalation. For recurring emergency support needs, we offer monthly retainer agreements with guaranteed SLAs and dedicated engineering teams. Contact us to set up 24/7 emergency coverage for your organization.
Need Emergency DevOps Support Right Now?
Our 24/7 emergency response team is ready to help. Get expert assistance for critical production incidents.
-
Immediate Response
<15 min response time for critical P1 incidents
-
24/7 Emergency Hotline
Call +44 204 587 6321 anytime, day or night
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Expert DevOps Engineers
CKA/CKAD/CKS certified with 500+ incidents resolved
No sales spam—just a short conversation to see if we can help.
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