DevOps Managed Services for Reliable Growth

DevOps managed services provide ongoing, outsourced management of your infrastructure, CI/CD pipelines, monitoring, security, and cloud operations. Unlike one-off consulting, a managed service delivers continuous 24/7 operations with defined SLAs — so your team can focus on building product while we keep the platform running and improving.

With DevOps consulting, our engineers assess your environment, recommend improvements, and help implement them — then hand operations back to your team. With managed services, we run the day-to-day operations for you on an ongoing basis: monitoring, incident response, patching, deployments, and optimisation. Think of consulting as the blueprint and managed services as the crew that keeps the building running.

They overlap significantly. DevOps as a Service typically emphasises a dedicated team and subscription model — you get named engineers embedded in your workflows. Managed services focus more on operational outcomes: uptime SLAs, incident response times, and infrastructure reliability. We offer both models and can tailor the engagement to your needs.

We manage the full modern DevOps stack: cloud platforms (AWS, Azure, GCP), container orchestration (Kubernetes, ECS), CI/CD (Jenkins, GitHub Actions, GitLab CI), infrastructure as code (Terraform, Pulumi), monitoring (Prometheus, Grafana, Datadog), databases, networking, and security tooling. We integrate with your existing toolchain rather than forcing a swap.

We support AWS, Microsoft Azure, and Google Cloud Platform, as well as hybrid and multi-cloud environments. Our engineers hold certifications across all three providers and we manage infrastructure consistently regardless of the underlying cloud.

Our standard SLA guarantees 99.9% infrastructure uptime with a <15-minute response time for critical incidents (P1). P2 issues receive a response within 1 hour and P3 within 4 hours. We offer custom SLAs for enterprises with stricter requirements — including 99.99% uptime targets.

Onboarding follows four phases: (1) Discovery — we audit your current infrastructure, tools, and processes; (2) Integration — we provision access, connect monitoring, and document runbooks; (3) Stabilisation — we address critical gaps, tune alerts, and harden security; (4) Continuous Operations — we take over day-to-day management with regular reporting and optimisation. Most teams are fully onboarded within 2–4 weeks.

Absolutely. We adapt to your environment rather than replacing it wholesale. Whether you use Jenkins or GitHub Actions, Terraform or CloudFormation, Datadog or Prometheus — we integrate with what you have and recommend changes only when they deliver clear value.

Security is built into every layer of our managed operations: automated vulnerability scanning, least-privilege access controls, secrets management, audit logging, and compliance monitoring. We support SOC 2, ISO 27001, HIPAA, PCI-DSS, and GDPR frameworks and can prepare your infrastructure for certification audits.

Pricing depends on infrastructure scale, the breadth of services required, and your SLA tier. We offer monthly retainer models with predictable costs. Most mid-size companies see 30–40% savings compared to maintaining an equivalent in-house team. Contact us for a tailored quote.

We follow a structured incident management process: automated detection triggers alerts to our on-call engineers, who acknowledge within minutes and begin triage. We communicate status updates through your preferred channels (Slack, PagerDuty, email), resolve the incident, and deliver a root cause analysis with preventive actions within 48 hours.

Yes. Our managed services flex with your needs. Startups often begin with a focused scope — say CI/CD and monitoring — and expand to full infrastructure management as they grow. Conversely, if you build internal capacity, we can reduce scope gracefully with knowledge transfer and documentation.